Frequently Asked Questions

The minimum investment amount is different for different products. Please refer to specific investment opportunities.

The opportunities listed on Jiraaf online bond platform have been risk-assessed and passed through our robust credit risk framework. Nonetheless, it is important to note that all investment opportunities come with risk, and in the worst-case scenario, the investor may lose 100% of both the returns and the principal amount.

After you log in or sign-up on Jiraaf online bond platform, you will get access to all the opportunities available to invest. You can select any one of the opportunities and get full details tied to the same. Keep your investment goals in mind and also diversify when choosing your investments. You can consult with your RM if you have any questions.

Investors can hold shares and securities in an electronic format with the help of a demat account, which is user-specific and is a 16-digit number. A Demat account helps you keep track of all your investments. Demat accounts are much safer than physical certificates since you won’t lose or misplace the former.

Upon opening a Demat account with a CSDL or NSDL-affiliated broker firm (examples of broker firms include Zerodha, HDFC securities, ICICI securities, etc.), you’ll receive a welcome letter with your account number. You can also find the account number by checking previous monthly statements provided by your brokerage firm.

Log onto Jiraaf’s website, and the dashboard will provide you with detailed information about your investments. We will also send you periodic notifications tied to your investments.

Yes, you will get your money back if there is a failure during an online transaction. But please be informed that as per RBI guidelines, it could take up to five business days for the money to be returned and reflected in your bank account.

Once the transaction is successful, the purchased units will reflect in your demat account within 2 business days.

After confirming your order, you will be redirected to a payment method selection page. Simply choose your preferred payment method and bank and proceed to the secure payment gateway to complete your transaction.

We support three payment methods: UPI, Net Banking, and NEFT/RTGS.

If your payment fails, you will be redirected to a payment failure page where you can retry the payment. Alternatively, you can visit the "Pending Orders" section on your dashboard to retry the payment.

Yes, if your payment expires (after 3 hours or at market closure), your order will not be processed. To proceed, you will need to initiate a new investment.

In case your order fails after a successful payment, the amount will be automatically refunded to your original payment method. Refund processing typically takes 7–10 working days, depending on your bank.

If you encounter any problems, please contact our support team at [email protected] or call RM. Provide your order ID and transaction details for quick assistance.

After Market Order or AMO allows an investor to place an order outside regular market working days and hours. Markets are typically open Monday to Friday between 9:15am to 3:30pm excluding national holidays. With AMO feature now available on Jiraaf, investors can place an order at their convenience with ease almost 24 hours a day and 365 days a year.

• Ease of Investment: Investors can place orders during non-market hours providing them with flexibility in investing.
• Ample amount of Research time: Investors get adequate amount of time to go through all necessary documents during off market hours and trigger an investment post the same.
• Pre-booking option: AMO basically works as a pre-booking option which will help investors not miss out on great investment opportunities.

AMO order placement is no different from a normal order placement and the investment flow remains the same and the payment will be initiated immediately via the payment gateway. The AMO order will be raised only if the payment is successful.

Once the transaction is successful, the purchased units will be transferred to your demat account on settlement day.

Yes, investor will receive an email from Jiraaf with all the order details like deal name, executed price etc.

No, investor will NOT be able to cancel an AMO order once placed. Please initiate ONLY if you are planning to complete the purchase. Your AMO order will be placed only if you complete the payment. Once you complete the payment and raise the AMO, it will not be cancelled.

If the payment for your AMO order fails, you will have a 3-hour window to retry and complete the payment. If you do not complete the payment within this time frame, your order will expire, and you will need to place a new order.

If you do not complete the payment for your AMO order, your order will not be raised with exchange. However, you can come back and raise new orders anytime.

Outside the working day trading hours (9:15am – 3:30pm), AMO order facility is available for majority of the day except 30 mins earlier in the working day and 30 minutes later in the working day. On weekends and holidays, there are no limitations.

Trading Day (Working Business Days)

Non-Trading Day (Holidays and Weekends)

*Settlement Day will need to be a business trading day. If it falls on a weekend or a holiday, it would be processed on the next business day and the price would be reflective of the same.

Yes, Jiraaf is compliant with the applicable regulatory norms laid out by SEBI and RBI for online bond platforms.

Currently, Jiraaf earns money from the borrowers as part of listing each opportunity. We do not charge fees to investors at this point in time. If and when we start charging any fees to customer, Jiraaf is committed to communicating the same transparently.

Compared to other debt instruments, listed corporate bonds provide better annual returns at varied risk levels from low to high, typically yielding between 8-18%.

A corporate FD is a fixed deposit issued ONLY by financial institutions for a defined tenure, and it typically offers better returns than bank FDs. On the other hand, corporate bonds are fixed-income securities that allow organizations to raise funds for various needs without diluting ownership and generally offer better returns than corporate FDs.

Maturities may be long-term (more than ten years), medium-term (four to ten years), or short-term (less than three years). Long-term bonds entail additional risks, but they offer better interest rates.

As the names imply, bonds issued by public or private organizations are called corporate bonds, and the bonds issued by the government are called government bonds.

Subscribers can purchase Sovereign Gold Scheme 2023-24 (Series I) at a price of Rs. 5,926 per gram, which has been fixed by the government.

The primary difference is that SDLs are issued for state governments, and G-Secs are issued for the central government, making them some of the best bonds to invest in India for conservative investors with risk close to zero and returns better than Fixed Deposits (FDs). Both are backed by RBI. The tenure of G-Secs ranges from 5 years to 40 years, and that of SDLs is typically 10 years but can be higher.

Investors can better plan and align their investment strategies with their financial goals by opting for SDL target maturity funds, as it has a fixed maturity term, pays interest semi-annually, and repays principal at maturity. It offers liquidity benefit to investors as it has no lock-in period.

Compared to corporate bonds, SDLs have lower risk. Additionally, it is backed by the Reserve Bank of India (RBI) and has the authority to repay holders of SDL securities using money that the central government allocates to states.

The Reserve Bank of India issues G-Secs on behalf of the central government. You can invest in these bonds through your Demat account, by registering on the NSE goBID app, or directly via the RBI Retail Direct portal or via the Jiraaf platform.

As of July 28, 2023, India’s 7-year G-Sec has a yield of 7.163%.

Government securities in India can be bought by trusts, companies, HUF (Hindu Undivided Family), financial institutions, mutual funds, and NRIs (Non-Resident Indians) as well.

• Credit risk: The creditworthiness of borrowers in the underlying pool of loans can affect the performance of SDIs
• Liquidity risk: SDIs are often traded in the secondary market. The ability to liquidate may vary depending on market conditions and demand for the underlying security.
• Prepayment risk: Early repayments could impact SDI investors in terms of cumulative interest income and total return on investment earned from the opportunity invested